Shipments and returns

Your postage shipment

Postage is available Australia Wide. Please allow 7-14 day turn around for completion of your order ready to be shipped after your full payment has been made and please be mindful that all products are handmade so stock may not always be on hand.

Packages are generally dispatched within 3 to 5  days after receipt of payment and are shipped via Australia Post or a Courier to your area with tracking and drop-off . If you prefer delivery by  Express Delivery  with required signature, an additional cost will be applied, so please contact us before choosing this method. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

All shipping estimates are from when payment is received by Pamper Essentials. Estimates are based on Australia Post shipping times.







Registered Post

2 - 7 working days for most areas.

Certain rural areas may require longer.

Flat rate

Up to 1kg


Express Post

1 - 2 working days to CBD/Metro areas.

2 - 3 working days to WA Metro & most country areas.

3 - 7 working days for rural WA & NT.

Up to 3kg


Up to 5kg





Registered Post service will be delivered by Australia Post and requires a signature, so please make sure there will be someone at home to sign for it. Otherwise a card will be left and your parcel will need to be collected from your local post office.



Please note Australia Post only deliver from Monday to Friday.